What We Offer
Services Provided
- Business Process Analysis & Mapping
- Process Redesign & Optimization
- Performance Metrics & Benchmarking
- Lean Six Sigma Projects & Facilitation
- Operational Strategy & Organizational Assessment
- Automation & Technology Enablement
- Cost Reduction & Resource Efficiency
Deliverables
- Performs time studies, cost analysis, and workload modeling
- Designs and execute pilot programs for new processes
- Conducts pre-audit readiness reviews
- Implements internal controls and quality assurance measures
- Supports ISO 9001 or similar accreditation processes
- Conducts current-state (“as-is”) process assessments
- Creates detailed process maps, value stream maps, and swimlane diagrams
- Identifies redundancies, bottlenecks, and inefficiencies
- Defines and align KPIs with strategic goals
- Establishes dashboards for performance tracking
- Benchmarks agency operations against industry or interagency standards